February is traditionally a slow month for used car sales, but for Ortonville Auto Sales, it was a record-selling month.
Mark Murrell attributes this to customer service and the wide selection of vehicles at the dealership. He has owned the year-old business for one month, but envisions a really nice used car facility with a good reputation.
‘I want to grow with the community,? said Murrell. ‘It’s very important to take care of the customers.?
There are normally about 50 cars on the lot at Ortonville Auto Sales and they move quickly. The business, with the help of salesmen Tim Thrushman, Jim Lane and Rick Kolb, sells more used cars than any other dealer in the area. Additionally, Ortonville Auto Sales buys all makes and models of vehicles from the community.
Murrell noted that oftentimes new car dealers won’t take trade-ins because they don’t have a used car operation or they concentrate more on new cars.
‘We give members of the community a place to take their used cars that they want to sell,? he said.
Ortonville Auto Sales sends cars out for inspection, clean-up and repairs if necessary before putting them up for sale, on the lot and online. Murrell’s son, Matthew, is in charge of electronic sales. Vehicles from Ortonville Auto Sales can be found on eBay Motors, autotrader.com, and autoextra.com. The business delivers cars out of state and has delivered as far away as Utah.
If Ortonville Auto Sales does not have a particular vehicle on the lot that you want, they will help you find it with a used-car locator system.
The goal is always to take care of the customer. Ortonville Auto Sales offers the highest trade-in values on cars and sells cars from $995 and up. The cost of vehicles is lower than franchise dealers because Ortonville Auto Sales doesn’t have the large overhead expenses others do, but has the same access to vehicles. Financing is available for everyone regardless of credit, with interest rates as low as 5.9 percent.
‘We have a more personal approach to our customers,? Murrell said. ‘I want people to be comfortable and be repeat customers. We offer fair prices, quality vehicles and good customer service.?
2200 Ortonville Road.
9 a.m.-9 p.m. Mondays and Thursdays. Tuesdays, Wednesdays, and Fridays 9 a.m.- 6 p.m. Saturdays 10 a.m.- 3 p.m.
(248) 627-8000